Terms & Policies
1. Online Legal Notices
1.1 Disclaimer
The information provided on this website is for reference only. Any user using the information provided by this website shall do so at their own risk. Our company shall not be liable for any losses caused by errors or omissions in the information.
1.2 Intellectual Property Statement
All content on the website (including but not limited to text, images, trademarks, logos, designs, etc.) belongs to our company or third parties. Without authorization, it shall not be reproduced, used, or modified.
1.3 Governing Law
This website and its content are subject to the laws of the United States. Any disputes shall be submitted to the courts of the United States.
2. Data Protection
2.1 Data Collection
We collect users’ personal information, such as names, addresses, email addresses, and payment information, solely for order processing, customer service, and marketing purposes. All data collection will comply with relevant legal regulations.
2.2 Data Security
We adopt strict technical and organizational measures to protect users’ personal information and prevent unauthorized access, disclosure, modification, or destruction. All payment information will be transmitted through encryption.
2.3 Users’ Rights
Users can request to view, correct, or delete their personal information at any time. Please contact [email protected] to exercise your rights.
2.4 Third – Party Cooperation
In the process of providing services, we may share certain personal data with third – party service providers (such as payment processing, logistics and distribution, etc.), but we ensure that these service providers comply with strict data protection standards.
3. Product Claims
3.1 Product Quality Assurance
All purchased products come with a quality assurance for one year. If a product has a quality problem under normal use, we will provide repair or replacement services.
3.2 Return and Exchange Policy
Within 30 days after receiving the product, if the product has any quality problems or damage, please contact us for return or exchange. Please ensure that the product is in good condition and keep the original packaging.
3.3 Claim Process
Submit a claim request: Submit relevant information (order number, damage situation, photos, etc.) through our customer service email or online support form.
Customer service review: After receiving your claim request, we will review it and contact you to confirm the handling plan.
Handling and resolution: We will provide you with a refund, exchange, or other solutions within an appropriate time.
